Q&A

When will my order ship?

Our regular processing time is 3-5 days.

For customized or unusually large orders, an estimate will be given specifically.

Holiday processing times are a bit longer, we do our best to prepare and ship within 3-5 days but cannot guaranty that.

Holiday processing time is 3-10 days.

 

Shipping time depends on location. During holiday season shipping can take longer than usual. Please let us know if you have a deadline.

What is your return policy?

Our items are crafted with quality and care. If for any reason you are not happy, please contact us within 14 days. Items must be returned in original condition & packaging for a full refund less all shipping costs.

What methods of payment do you accept?

We receive payments via PayPal- a safe and easy way to make payments online.

You can check out using your PayPal account or- in case you do not have a PayPal account- check out using a debit / credit card.

PayPal is a secure and safe way to purchase online. When clicking checkout- the website will direct you to a payment page, where you select your method of payment and provide the shipping address and other required details.

Once the payment is complete, you will receive your receipt, and we will receive your order and start working on your soap package!

Can I pick up an order?

Yes. Please contact us to schedule a pick up.

Where do you ship from?

All orders are shipped from our soap factory in Austin, TX.

Does Latika ship internationally?

Yes, we ship internationally.

You can check the shipping costs on checkout before you pay.

If you would like to receive a specific shipping quote, please contact us and tell us: What are the items you wish to buy and quantities, and your full address.

Thank you!

What is the shipping cost?

The shipping is calculated right after you are directed to checkout via PayPal. You can calculate the shipping using your zip code before you make the payment.

 

If you would like to receive a specific shipping quote, please contact us and tell us:

What are the items you wish to buy, the quantities, your full address.

How do you ship?

We ship our items via USPS (first class / priority) and UPS ground.

The shipping rate is calculated by weight and USPS or UPS shipping rates.

If you would like to make an urgent delivery, please contact us by E-mail or phone, we would love to assist you!

Do you make urgent deliveries?

Yes, we can ship with an urgent delivery service. Extra cost may apply.

To get the rates and time estimates, please contact us before you make the purchase.

Tell us what the items you wish to buy are, quantities, and your full address.